We are named and partnering with various framework partners as we believe partnering is the most effective method to deliver and exceed key contractual targets, collaborating well and sharing ideas under a no-blame, positive working relationship. Being a framework-nominated contractor gives SER an alternative route to the contractors’ market and help build a strong and efficient working relationship with clients. The umbrella of agreements such as specification, quality, price, and legislation will also provide more stability and ability for SER of purchasing, involving placing one-off orders for recurrent contracts and clients for works by optimising volume-purchasing discounts and minimising repetitive purchasing tasks.
We aim to co-locate with our clients wherever possible as we believe it delivers improved working practices, solving problems quickly under a ‘one team’ approach. Sharing office space and facilities encourages informal discussion and team bonding; jointly we take a positive approach without a blame culture. This means that we will be able to work side by side with clients who are already on the frameworks but have not able to procure directly with SER Contractor due to contracting restrictions and existing framework.